• Richmonde Hotel Ortigas in Pasig City, Philippines
    Distinctly Richmonde. Distinctly Personal.
  • Richmonde Hotel Ortigas in Pasig City, Philippines
    Distinctly Richmonde. Distinctly Personal.
  • Richmonde Hotel Ortigas in Pasig City, Philippines
    Distinctly Richmonde. Distinctly Personal.
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Best Price Guarantee Terms & Conditions

Richmonde Hotels & Resorts will make available the best guest room \ price for the hotel (the "Best Price Guarantee"). " Richmonde Hotels & Resorts Website" are the websites owned or operated by or on behalf of Richmonde Hotels & Resorts bearing the logo and branding of Richmonde Hotels & Resorts.

In the unlikely event that a lower price at Richmonde Hotels & Resorts is made available on a non-Richmonde Hotels & Resorts website (the "Competing Price"), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the "BPG Terms"), Richmonde Hotels & Resorts will honor that Competing Price and provide the individual that submitted the valid claim one of the following: (1) an additional 10% discount off the Competing Price per room per night; or (2) a voucher that the guest can use during their stay, the amount of the voucher will be equal to the difference between the original reservation rate and the competing price.

Terms and Conditions

  • For a claim to be eligible under the Best Price Guarantee:
    • The claim must be submitted prior to, or within 24 hours after, making a reservation through a Richmonde Hotels & Resorts Website, and at least 24 hours before the standard check-in time at Richmonde Hotels & Resorts.
    • The claim must include:
      • Booking Confirmation Number
      • Full Name on the reservation
      • Lower rate found (with currency)
      • Room type/ Rate plan (i.e Deluxe Room with Buffet Breakfast)
      • Url of the website where the lower price was found
      • Reservation date
      • Stay dates
    • A claim may be rejected by Richmonde Hotels & Resorts if it is incomplete or concerns a non-Richmonde Hotels & Resorts website.

    PLEASE NOTE: You don\'t need to make a booking on the competitor website, just email the complete details of your claim to reservations@directwithhotels.com. We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.

  • For the Competing Price to be valid, it must be a currently available lower published online room price for Richmonde Hotels & Resorts, the same stay dates, the same number of guests, the same room type, with a similar view and room size, and include similar or additional value-added amenities (e.g., free breakfast).
    • Richmonde Hotels & Resorts will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same Richmonde Hotels & Resorts.
    • Richmonde Hotels & Resorts will convert any Competing Price offered in a different currency than the price made available through the Richmonde Hotels & Resorts Website, and may deny claims where it determines that the difference between the price is due to exchange rate fluctuations.
    • Taxes, Surcharges, Booking fees, extra adult fees, fees for children, rollaway charges will be included in the price comparison.
    • The estimated value of value-added amenities (e.g.,free breakfast, use of Wifi, vouchers) offered as part of a Competing Price will be excluded from the price comparison, and will not be provided by Richmonde Hotels & Resorts when honoring a lower price.
    • Richmonde Hotels & Resorts may deny claims where the difference between the Competing Price and the price on the Richmonde Hotels & Resorts Website is less than one percent.
  • The Best Price Guarantee does not apply to:
    • Unpublished or negotiated prices (e.g., corporate discount rates, group rates, meeting rates);
    • Rates requiring membership in a club or other organization, offered pursuant to direct mail or email solicitations, requiring discount codes or coupons, or otherwise not intended for the general public;
    • Package prices (e.g., prices that include a combination of a room and airfare, an overnight cruise, car rental);
    • Prices offered by opaque providers (e.g., Hotwire, Priceline) that do not provide the name or location of the hotel until after a reservation has been made; and
    • Prices offered on on-request websites that do not provide immediate hotel confirmations (e.g., Asiaweb).
  • The Best Price Guarantee does not apply to existing reservations that are not booked through a Richmonde Hotels & Resorts Website, and Richmonde Hotels & Resorts is not responsible for any fees associated with cancelling a reservation made through a different channel (e.g., a call center, a non-Richmonde Hotels & Resorts website).
  • If a valid Best Price Guarantee claim is submitted without an existing reservation, the individual making the valid claim will be contacted by Richmonde Hotels & Resorts and must make a reservation in the manner communicated by Richmonde Hotels & Resorts within 24 hours from receipt of the communication or local check-in time at Richmonde Hotels & Resorts Hotel. Failure to make a reservation in the required time period will invalidate the claim.
  • The Best Price Guarantee will be suspended during times where the Richmonde Hotels & Resorts Websites or certain prices are not available due to an outage, a technical issue or a circumstance beyond Richmonde Hotels & Resorts\'s reasonable control.
  • A Best Price Guarantee reward will only be provided if the individual making the valid claim stays in the reserved guest room.
  • Richmonde Hotels & Resorts has the sole right and discretion to determine the validity of any claim and will not review documentation provided by the individual submitting a claim as part of its validation process. Richmonde Hotels & Resorts reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Price at the time it processes the claim.
  • Richmonde Hotels & Resorts may at any time and without notice terminate or restrict a person\'s ability to submit a claim under or otherwise benefit from the Best Price Guarantee, if in its sole discretion Richmonde Hotels & Resorts determines that such person has: (1) acted in a manner inconsistent with applicable laws or ordinances; (2) acted in a fraudulent or abusive manner, (3) submitted multiple invalid Best Price Guarantee claims; (4) failed to stay at Richmonde Hotels & Resorts Hotels after receiving approved Best Price Guarantee Claims; or (5) breached any of these BPG Terms.
  • Any disputes arising out of or related to the Best Price Guarantee or these BPG Terms shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of Richmonde Hotels & Resorts.
  • Void where prohibited by law. Richmonde Hotels & Resorts reserves the right to amend, revise, supplement, suspend or discontinue the Best Price Guarantee or these BPG Terms at anytime in its sole discretion and without prior notice.

Richmonde Hotels & Resorts
Careers

Be part of a distinct team of service professionals at Richmonde Hotels & Resorts. We are looking for qualified candidates for the following positions:

RICHMONDE HOTEL Ortigas

Front Office Manager
– Candidate must be a college graduate
– Must have a minimum of 3 years relevant experience in managerial level at the Front Office
– Must be familiar with the Opera System
– Must have a high level of guest service orientation, strong commitment to excellence and professionalism
– Must have strong leadership and decision making skills
– Good command of both written and spoken English

Executive Chef
– Candidate must possess at least a High School Diploma, Vocational Diploma/Short Course Certificate
– Preferably with at least 3 years in a managerial role
– Knowledgeable in food quality standards, food safety, inventory management and quality control
– Has a solid background in both culinary and staff management

Chef de Partie – Cold Kitchen
– Candidate must possess at least a High School Diploma, Vocational Diploma/Short Course Certificate
– Preferably with at least 2 years as Chef de Partie in a Hotel/Resort
– Has a solid background in both culinary and staff management
– Able to work in different shifts

Commis 1 – Pastry Kitchen
– Candidate must possess at least a High School Diploma, Vocational Diploma/Short Course Certificate
– Must be skilled in baking, icing and cake decorating
– Preferably with hotel experience, fine dining restaurant or commissar

Food & Beverage Supervisor
– Candidate must be a college graduate
– At least 5’8 in height for male and at least 5’3 in height for female
– At least 2-3 years of work experience as a Captain Waiter or Food & Beverage Supervisor in a fine dining restaurant
– Must have a background in training, scheduling and managing staff
– Has strong leadership skills
– Good communication skills

Captain Waiter
– Candidate must be a college graduate
– At least 5’8 in height for male and at least 5’3 in height for female
– At least 2 years of work experience in a fine dining restaurant
– Experience as Team Leader/Captain Waiter is an advantage
– Good communication skills

Sales Account Manager
– Candidate must possess at least
– Must have at least 1 year experience in Sales (Hotel/Resort)
– Customer oriented and target driven
– Has a good command of the English language
– Team player but able to work autonomously

Accounts Payable Assistant
– Candidate must be a graduate of Accountancy of any related course
– Experience in Accounts Payables or General Accounting is a plus
– Fresh graduates are welcome to apply
– Must be detail oriented and organized


RICHMONDE HOTEL Eastwood

Chief Engineer
1. Must be a Registered Electrical/Mechanical Engineer
2. Must have experience as Assistant Engineering Manager or Chief Engineer
3. Must be knowledgeable in planning, directing, controlling and organizing engineering operations
4. Work experience in the hotel industry is an advantage
5. Must have strong leadership skills

Room Service Captain Waiter
1. Graduate of Hotel Restaurant Management, Tourism, or any related course
2. Preferably with 1-2 year relevant work experience in the F&B Department – Room Service
3. With good verbal and written communication skills
4. Must be willing to work in shifts

Fitness Instructor
1. Graduate of any 4-year course
2. With 2 to 3 years experience as Fitness Instructor
3. Knowledgeable in designing and modifying fitness programs
4. Must be willing to work in shifts

Accounting Supervisor
1. Graduate of B.S. Accountancy
2. With 2 to 3 years experience as Accounting Assistant/Supervisor
3. Work experience in the hotel industry is an advantage


RICHMONDE HOTEL Ilo-ilo

Front Office Supervisor
1. Must possess at least a bachelor’s degree
2. Must have a solid background in Front Office operations
3. With excellent communication skills
4. Able to effectively deal with all types of guests and employees of any level
5. With strong organizational and leadership skills
6. Preferably with 1 year experience using Opera system

Laundry Supervisor
1. Graduate of any four-year course
2. Hotel experience is preferred
3. Able to direct and supervise laundry staff to perform work on all operations in the department
4. Able to maintain schedules of employees and instill discipline on them

Steward Supervisor
1. Graduate of any four-year course
2. Hotel experience is preferred
3. Able to lead a team; supervise and participate in the cleaning, maintenance and sanitation of china, glass, silver, kitchen equipment and kitchen production areas in accordance with production requirements and quality standards while maintaining a safe work environment


Interested applicants may email their resumes with 2×2 photo to the following addresses:

RICHMONDE HOTEL ORTIGAS: rhohrd@richmondehotel.com.ph

EASTWOOD RICHMONDE HOTEL: erhhrd@richmondehotel.com.ph

RICHMONDE HOTEL ILOILO: rhihrd@richmondehotel.com.ph